Shipping & Returns

 

Shipping information

Shipping via regular mail anywhere in Canada is $1.99 per scrub hat, with FREE shipping for orders of 5 hats or more.

For orders to most regions in Canada, please allow 5-7 business days, and a few days longer for remote or Northern regions. Please contact me at michelle@scrubhats.ca if your order takes significantly longer. While we typically ship orders within 48hrs, we do see delays with Canada Post with a small percentage of orders.

 

Returns

My goal is to ensure you are 100% satisfied with the quality, fit and feel of your scrub hat. If for any reason you are not 100% satisfied, please contact me at michelle@scrubhats.ca within 14 days of purchase to return your hats. I will refund the full purchase price! Please note that the hats must be unworn, in original new condition. The customer is responsible for the return shipping cost, and expedited shipping costs are not included in the refund.